Govt Warns of ‘Tough Action’ Against IndiGo After Flight Chaos
Civil Aviation Minister says internal lapses triggered crisis; vows to set example for all airlines
GG News Bureau
New Delhi, 8th Dec: Union Civil Aviation Minister Rammohan Naidu on Monday warned IndiGo of “strict action” following days of nationwide disruption caused by a severe crew shortage, saying the government intends to “set an example” for all airlines on compliance and passenger responsibility.
Speaking in the Rajya Sabha, Naidu said the crisis — which resulted in the cancellation of hundreds of flights and left thousands stranded — stemmed from IndiGo’s “internal lapses” after new pilot fatigue norms came into effect. “We care for pilots, crew and passengers. IndiGo was supposed to manage the crew and roster. Passengers faced a lot of difficulties. We are not taking the situation lightly,” he said, adding that a detailed inquiry has already been initiated.
The minister emphasised that any non-compliance by airlines will invite action: “We will take strict action. We will set an example for every airline.”
What Triggered the Crisis
The chaos unfolded as India’s largest carrier by market share, which operates around 2,200 flights daily, struggled to adjust to the fatigue-mitigation rules introduced nearly two years ago. The norms required airlines to provide increased rest periods to pilots — a move designed to enhance safety but one that required IndiGo to substantially expand its pilot strength.
IndiGo, known for keeping aircraft downtime minimal, fell short on crew availability as the rules kicked in fully, resulting in mass cancellations and widespread passenger distress. Amid growing pressure, aviation regulator DGCA temporarily relaxed certain provisions of the new norms to stabilise operations.
Political Reactions and Concerns Over Aviation Duopoly
The turmoil prompted the Opposition to highlight the duopolistic structure of India’s aviation market, dominated by IndiGo and Air India. Accusing the government of allowing excessive dependence on a few carriers, Opposition members staged a walkout, dissatisfied with the minister’s response.
Naidu countered that India has the potential to sustain at least five major airlines and said the government continues to encourage new entrants to ensure competition and passenger welfare.
Outlook
As IndiGo works to restore full-scale operations in the coming days, the government’s inquiry and potential punitive measures are expected to shape future regulatory expectations for all airlines. The episode has reignited debate on aviation safety, labour management and structural vulnerabilities in the civil aviation ecosystem.
