GG News Bureau
New Delhi, 20th June. The Department of Pension and Pensioners’ Welfare (DoPPW) has begun a series of Awareness Programs for Central Pension Processing Centers and field functionaries in charge of pension-related activity in the bank.
Since banks are the primary pension disbursing authorities, the first in the series is being held in Udaipur on the 20th and 21st of June 2022 for officers of the State Bank of India, covering the Northern part of the country.
In conjunction with the State Bank of India, four such awareness programmes would be held around the country. On similar lines, awareness programs will be conducted in collaboration with other Pension Disbursing Banks in 2022-23.
Bankers’ Awareness Programme, Udaipur, 20th & 21st June, 2022 has been inaugurated today by V Srinivas, Secretary to Government of India, (DoPPW).
The inaugural event was attended by Rana Ashutosh Kumar Singh, DMD, SBI, S N Mathur, Joint Secretary (DoPPW), Bhupal Nanda, CCP, CPAO, Subhash Joinwal, CGM, GBSSU, SBI, and R K Mishra, CGM, SBI.
This two-day training will bring together 50 officers from the northern zone’s CPPCs and pension handling branches.
The objective of these programmes is to spread awareness of the various rules and procedures regarding disbursement of pension to Central Government pensioners as well as to update the field functionaries about the changes that take place from time to time through various amendments in the policy and procedures.
The purpose of the programme is also to understand issues faced by Bank officials in handling these processes and pensioners’ grievances.
Digital life certificate and face authentication technology would be a game changer for pensioners and banks in submission of life certificates.
These awareness programmes would serve as a huge capacity building exercise for bank officials.
To enhance “Ease of Living” of pensioners and family pensioners, Government of India has taken a number of welfare measures in pension policy as well as digitization of pension related processes.
There have been a number of amendments in the pension rules and several clarificatory orders/ instructions have been issued during the last 50 years.
These have been compiled and brought out as Central Civil Service (Pension) Rules, 2021 in December, 2021.
Secretary V Srinivas stressed on providing seamless experience to pensioners through creation of AI/ML enabled Integrated Pensioners Portal, linkage of Department of Pension & Pensioners Welfare portal Bhavishya and SBI portals, creation of Chat bot to ensure seamless interaction between pensioners, Government and bankers.
The Department in collaboration with SBI may set up a technology team for creating the above digital systems as the first deliverables after this program. Utmost attention is to be given on process and people related grievances by SBI.
Digital life Certificate was launched in 2014 which is available through Aadhar based bio-metric devices, Indian Post Payments bank’s 1,90,000 Gramin Dak sevaks and Doorstep banking by banks.
Face authentication technology was launched in November, 2021 which will transform the way pensioners submit their life certificate. Use of fintech in a much larger way will enable quality of life for pensioners.
Comments are closed.